Remote Notificaton8−3EATON Powerware ® 9315 UPS (300–500 kVA) Operation Manual 164201119 Rev F www.powerware.com8.2.2 Call OutThe Call Out function contains programmable alarms and status events (see Chapter 11,Responding to System Events"). The notification groups tell the UPS to notify a remotecomputer or pager for each selected event. See Configuring the Modem" on page 8−5for information on the modem configuration. See User-Selected Events" on page 8−10 tonote which events are designated as group one or two. These events are selected when theUPS is purchased. The Call Out function activates as follows:A A UPS alarm or notice occurs that is programmed to cause a Call Out.A The UPS takes the modem off the hook and sends a command to the modem to call thenotification groups (phone numbers) required. The command sent to the modem forgroup one is ATDTS0" and ATDTS1" for group two. This allows the user to programthe phone numbers into the modem.A The UPS logs a successful notify to the event log when the remote computer or modemanswers and leaves an event message with the following format.nnnmmmwhere:nnn = The telephone number of the UPS (20 characters maximum) = ASCII space character (0x20)mmm = Event message for notice or alarm (40 characters maximum) = ASCII line feed character (0x0A) = ASCII carriage return character (0x0D)If calling a pager service and the service answers, the UPS delays momentarily and thendials the pager number. See Configuring the Modem to Call a Numeric Pager" onpage 8−6 for more information on configuring a modem to dial a pager.NOTE Because the pager service is not a modem, the UPS does not know if its messagegot through; therefore, the UPS continues to call the pager service for a programmednumber of times or until a call-in reset is performed. An unsuccessful notify event islogged into the UPS event log for each attempted call out.If the phone number that the UPS is calling does not answer, the UPS delays for a timeperiod (programmable from 1 to 60 minutes) and then reattempts the call. If answered,the UPS ceases further attempts to call. Each call group can be programmed for a separatenumber of attempts to call and delay between calls. Each unsuccessful attempt to callcauses an unsuccessful notify event to be logged into the UPS event log.If both call groups are active, the UPS alternates between calling the groups. The Call Outprocess can be terminated at any time by calling into the UPS and sending the resetcommand (press and hold [CTRL] and press [R]) or by turning the key switch on the frontof the UPS.