7 Maintenance and service7.4 Troubleshooting62 MICRO PANEL XV400 5.7"/8.4" 12/2014 MN04802009Z-EN www.eaton.com7.4 TroubleshootingFault and possible cause Corrective actionDevice does not start (boot).Power supply interface does not have anypower.Check the power supply cable.While the device is starting (booting), the followingmessage appears:«No Card in CF slot 0 detected !!!»The CF slot 0 does not contain a CF card. Insert the CF card with the operating system inthe CF slot 0.CF card in CF slot 0 could not be read(faulty).Replace CF card.«Search Subdirectory … not found»The CF card in CF slot 0 does not have anOS (operating system). If the CF card does not contain an operatingsystem, load one onto a CF card. Insert the CF card with the operating systemin the CF slot 0.«<50> Touch is dirty or defect»(only appears if GALILEO is installed)Resistive touch is not correctly calibrated. Start (boot) the device. Calibrate touch( Document «MN05010007Z-EN SystemDescription Windows CE»).Infra-red frame of the infra-red touch iscontaminated.Clean the infra-red frame( Chapter 7.2.3, 59).The threaded pins for mounting the devicehave been tightened too much.Loosen the threaded pins (observe max.torque, Chapter 5.4, 39).Device is faulty. Send in your device for repair.Display remains or becomes dark.Backlight is switched off. Check the function in the visualization software.Backlight is faulty. Send in your device for repair.Touch does not react or does not react correctly totouch operation.Resistive touch is not correctly calibrated. Start (boot) the device. Calibrate touch( Document «MN05010007Z-EN SystemDescription Windows CE»).Infra-red frame of the infra-red touch is contam-inated.Clean the infra-red frame( Chapter 7.2.3, 59).