Consumer SupportInstallation Instructions Troubleshooting TipsOperating InstructionsSafety Instructions47Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoTop burners do not light Plug on range is not completely • Make sure electrical plug is plugged into a live, properlyor do not burn evenly inserted in the electrical outlet. grounded outlet.Burner holes on the side or • Remove the burners (on models with standard twinaround the top of the burner burners) or burner heads (on models with sealedmay be clogged. burners) or burner caps on spill-proof models, and cleanthem with a sewing needle or twist-tie. Make sure you donot enlarge the holes. On spill-proof models, check theelectrode area for burned-on food or grease.Improper burner assembly. • Make sure the drip pans are installed correctly.See the Care and cleaning of the range section.Burner flames very Improper air to gas ratio. • If range is connected to LP gas, contact the personlarge or yellow who installed your range or made the conversion.Surface burners light The oven gas shut-off valve • To check the oven gas shut-off valve, remove thebut oven does not may have accidentally been storage drawer (see the Care and cleaning of the rangemoved during cleaning or section) and look for the gas shut-off lever at themoving. back of the range.Fluorescent top light Fluorescent bulb is loose • Adjust or replace.does not work or defective.Switch operating the light • Call for service.is broken.Before you call for service… GEAppliances.comLever isshown closed.PULL TO OPEN.