2-5C:\>ping 192.168.2.3Pinging 192.168.2.3 with 32 bytes of data:Reply from 192.168.2.3: bytes=32 time<1ms TTL=128Reply from 192.168.2.3: bytes=32 time<1ms TTL=128Reply from 192.168.2.3: bytes=32 time<1ms TTL=128Reply from 192.168.2.3: bytes=32 time<1ms TTL=128Ping statistics for 192.168.2.3:Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 0ms, Maximum = 0ms, Average = 0msBesides, if the user uses IE to access any external website, the user will be taken to the WEB server,which provides the client software download service.Troubleshooting EAD Fast DeploymentUsers Cannot be Redirected CorrectlySymptomWhen a user enters an external website address in the IE browser, the user is not redirected to thespecified URL.Analysisz The address is in the string format. In this case, the operating system of the host regards the stringa website name and tries to have it resolved. If the resolution fails, the operating system sends anARP request with the address in the format other than X.X.X.X. The redirection function doesredirect this kind of ARP request.z The address is within the freely accessible network segment. In this case, the device regards thatthe user is trying to access a host in the freely accessible network segment, and redirection will nottake place, even if no host is present with the address.z The redirect URL is not in the freely accessible network segment, no server is present with thatURL, or the server with the URL does not provide WEB services.Solutionz Enter an IP address that is not within the freely accessible network segment in dotted decimalnotation (X.X.X.X).z Ensure that the device and the server are configured correctly.
