2411.2. General faultsFault: Cause: Correction:Stove will not ignite 1. The set target roomtemperature is lower than thecurrent room temperature (actualtemperature); the “STANDBY”symbol appears on the displayIncrease the target temperature.2. Storage container is empty Refill storage container.3. Excess pressure in the fireplacesystemOpen any fireplace vents, remove any dirtfrom the fireplace or flue tube4. Electric ignition is defective Replace ignition fuse (in the control unit) orcall in the service engineer5. Electricity supply is interrupted Put in the mains cable, check fuse (in thecontrol unit, see Figure 14), check fuse in thedistribution box6. Error message “OC triggered,check burner”Replace fuse F1 in the control unit (T3, 15A)7. Fuse defective Replace fuse F3 in the control unit(T0, 315 A)No display showing 1. Loose or defective connectioncable between operator consoleand control unitCheck plugs and sockets, otherwise call inthe service engineerFire burns with a tallyellow flame;wood pellets piling up inthe combustion potand/or the viewingpanel is excessivelysooty1. The combustion air supply tothe combustion pot is blocked byash deposits.Turn off the stove and let it cool down.Remove the combustion pot from its supportand clean the air holes2. Combustion pot is not correctlyseatedMake sure that the combustion pot iscorrectly seated.3. Poor quality fuel Use only standard wood pellets. Make surethat the fuel is dry and cannot absorb anymoisture during storage.4. Seals on the combustionchamber door or on the cleaningcovers are defectiveCall in the service engineer5 Flue gas passes or flue tubespartly blocked with fly ashClean flue gas passes and flue tubes