Check Procedures 37- IBM Personal Computer factory-installed devices(such as a CD-ROM drive)• Ensure that all power cords and cables areconnected properly.• Ensure that the monitor brightness and contrastcontrols are not turned down.• Power on the system unit.NOTE: Some monitors have a detachable system I/Osignal cable between the monitor and thesystem unit. In this case, check this signalcable before replacing the unit. See “MonitorPort Signals” on page 131 for pin identification.• Ensure correct monitor refresh rate.• Note any symptoms, messages, error codes, orbeeps.• Make sure that there are no diskettes or CDs in thedrives.002 - DOES AN IBM LOGO SCREEN APPEAR?(YES, READ AHEAD. NO, GO TO STEP 004.)• Run the diagnostics program from the servicepartition.003 - DOES SYSTEM LOAD THE DIAGNOSTICSPROGRAM FROM THE SERVICE PARTITION?(YES, READ AHEAD. NO, GO TO STEP 004.)• Follow the instructions on the screen and selectUtility from the diagnostics program menu.• Select Tech Support Form from the menu, pressF5 to execute, then generate a systemconfiguration report.• Compare the system configuration list with theactual devices installed in system.NOTE: If necessary, remove the machine cover andvisually compare the devices installed insystem to those shown in the systemconfiguration report.• Go to step 006.
