Check Procedures 63question “No.”• Ensure that the operation system is properlyinstalled.• End.004 -• Perform the following under Windows XP orWindows 2000.NOTE: If an operating system other than MicrosoftWindows XP or Windows 2000 is installed, theprogram screens and icons may differ fromthese instructions.1. Start Microsoft Windows XP or Windows 2000.2. Select the Start icon.3. Select Settings, then select Control Panel.4. Select the Sound icon.5. In the Sound window, select chimes from theNames field. (To test other adapter card software,select an action from a menu in that software.)005 - IS THE PREVIEW BUTTON, OR ACTION INOTHER SOFTWARE, SELECTABLE ON THESCREEN (SHOWN IN BLACK AND NOT GRAY)?(YES, GO TO STEP 006. NO, READ AHEAD.)• Ensure that Windows XP, Windows 2000 or theother operating system is properly installed.• Go to step 001.006 -• Select the Preview button from the Sound window.007 - DO YOU HEAR ANY SOUND FROM THESPEAKER? (YES, READ AHEAD. NO, GO TOSTEP 008.)• The audio feature is functioning normally. ClickCancel to close the dialog box. Exit MicrosoftWindows XP or Windows 2000.• If the symptom remains or has changed, go to“Index of Symptoms, Messages, Error Codes, orBeeps” on page 40.• End.