DVD-ROM drive error symptomsNote: See “System” on page 108 to determine which components should be replaced by a field service technician.Symptom FRU/actionDVD-ROM drive is notrecognized. 1. Verify that:v The IDE channel to which the DVD-ROM drive is attached (primary orsecondary) is enabled in the Configuration/Setup Utility program.v All cables and jumpers are installed correctly.v The signal cable and connector are not damaged and the connector pins arenot bent.v The correct device driver is installed for the DVD-ROM drive.2. Run CD-ROM drive diagnostics.3. DVD-ROM drive.DVD is not working properly. 1. Clean the CD.2. Run CD-ROM diagnostics.3. Check the connector and signal cable for bent pins or damage.4. DVD-ROM drive.DVD-ROM drive tray is notworking. (The server must bepowered on.)1. Insert the end of a paper clip into the manual tray-release opening.2. Run CD-ROM diagnostics.3. DVD-ROM drive.Diskette drive error symptomsNote: See “System” on page 108 to determine which components should be replaced by a field service technician.Symptom FRU/actionThe diskette drive activity LEDstays lit, or the server bypassesthe diskette drive, or thediskette drive does not work.1. If there is a diskette in the drive, verify that:v The diskette drive is enabled in the Configuration/Setup utility program.v The diskette is good and not damaged. (Try another diskette if you haveone.)v The diskette is inserted correctly in the drive.v The diskette contains the necessary files to start the server.v The software program is working properly.v The cable is installed correctly (in the proper orientation).2. To prevent diskette drive read/write errors, make sure that the distancebetween monitors and diskette drives is at least 76 mm (3 in.).3. Run diskette drive diagnostics.4. Cable.5. Diskette drive.6. System board.General error symptomsNote: See “System” on page 108 to determine which components should be replaced by a field service technician.Symptom FRU/actionProblems such as broken coverlocks or indicator LEDs notworkingv Broken CRU/FRU92 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
