Note: See “System” on page 108 to determine which components should be replaced by a field service technician.Symptom FRU/actionNo video. Make sure that all cables are connected correctly and securely. If you have aRemote Supervisor Adapter II installed in the server, make sure that the videocable is connected to the Remote Supervisor Adapter II SlimLine.Option error symptomsNote: See “System” on page 108 to determine which components should be replaced by a field service technician.Symptom FRU/actionAn IBM option that was justinstalled does not work. 1. Verify that:v The option is designed for the server (see the ServerProven list athttp://www.ibm.com/servers/eserver/serverproven/compat/us/).v You followed the installation instructions that came with the option.v The option is installed correctly.v You have not loosened any other installed options or cables.v You updated the configuration information in the Configuration/Setup Utilityprogram. Whenever memory or an option is changed, you must update theconfiguration.2. Option you just installed.An IBM option that used to workdoes not work now. 1. Verify that all of the option hardware and cable connections are secure.2. If the option comes with its own test instructions, use those instructions to testthe option.3. If the failing option is a SCSI option, verify that:v The cables for all external SCSI options are connected correctly.v The last option in each SCSI chain, or the end of the SCSI cable, isterminated correctly.v Any external SCSI option is turned on. You must turn on an external SCSIoption before turning on the server.4. Failing option.Power error symptomsNote: See “System” on page 108 to determine which components should be replaced by a field service technician.Symptom FRU/actionThe power switch does not workand the reset button, ifsupported, does work.1. Reseat the connector.2. Power switch card.3. System board.96 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
