Getting help and information from the World Wide WebOn the World Wide Web, the IBM Web site has up-to-date information about IBMEserver and IntelliStation products, services, and support. The address for IBMxSeries and BladeCenter information is http://www.ibm.com/eserver/xseries/. Theaddress for IBM IntelliStation information is http://www.ibm.com/pc/us/intellistation/.You can find service information for your IBM products, including supported options,at http://www.ibm.com/pc/support/.Software service and supportThrough IBM Support Line, you can get telephone assistance, for a fee, with usage,configuration, and software problems with xSeries servers, BladeCenter products,IntelliStation workstations, and appliances. For information about which products aresupported by Support Line in your country or region, seehttp://www.ibm.com/services/sl/products/.For more information about Support Line and other IBM services, seehttp://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for supporttelephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV(1-800-426-7378).Hardware service and supportYou can receive hardware service through IBM Services or through your IBMreseller, if your reseller is authorized by IBM to provide warranty service. Seehttp://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. andCanada, call 1-800-IBM-SERV (1-800-426-7378).In the U.S. and Canada, hardware service and support is available 24 hours a day,7 days a week. In the U.K., these services are available Monday through Friday,from 9 a.m. to 6 p.m.144 IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide
