v The Product Recovery CD(s)v The World Wide WebImportantTo determine if your computer has the Product Recovery program on thehard disk, look for the following prompt when you start your computer:To start the IBM Product Recovery Program, press F11If this prompt is displayed at startup, the Product Recovery program isinstalled.If your computer does not have the Product Recovery program installed,and you do not have a Product Recovery CD(s) for your operating system,go to http://www.ibm.com/pc/support on the World Wide Web forinformation about obtaining a Product Recovery CD.You can create an IBM Enhanced Diagnostics diskette or you can run thediagnostics directly from the product recovery program or CD.Creating an IBM Enhanced Diagnostics disketteTo download the IBM Enhanced Diagnostics diskette image from the WorldWide Web, do the following:1. Go to http://www.ibm.com/pc/support on the World Wide Web.2. Type your machine type and model, and click Go.3. Select Downloadable files.4. Download the .EXE file to a hard disk directory (not to a diskette).5. Go to a DOS prompt and change to the directory where the file wasdownloaded.6. Insert a blank high-capacity diskette into the diskette drive A.7. Type the following and press Enter:filename a:where filename is the name of the file you downloaded from the Web.The self-extracting downloaded file is copied to the diskette, and a startableIBM Enhanced Diagnostics diskette is created.Running the IBM Enhanced Diagnostics programYou can run the IBM Enhanced Diagnostics program from the IBM EnhancedDiagnostics diskette or you can use the Product Recovery program or CD.70 User Guide
