Clearing the error logsFor complete information about using the Configuration/Setup Utility program, see“Using the Configuration/Setup Utility program” on page 16.To clear the error logs, complete the following steps:1. Turn on the server.2. When the prompt Press F1 for Setup is displayed, press F1. If you have setboth a power-on password and an administrator password, you must type theadministrator password to view the error logs.3. Use one of the following procedures:v To clear the BMC system event log, select Advanced Setup --> BaseboardManagement Controller (BMC) Settings-->BMC System Event Log. SelectClear BMC SELs; then, press Enter twice.v To clear the system event/error log, select Event/Error Logs, then selectSystem Event/Error Log. Select Clear system logs to clear the systemevent/error log.v To clear the RSA II event/error log, select Event/Error Logs, and then selectRSA II Event/Error Log. Select Clear RSA II logs to clear the RSA IIevent/error log.POST error codesThe following table describes the POST error codes and suggested actions tocorrect the detected problems.v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, System x3350 Type 4192 and 4193 server,” on page 45 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action062 Three consecutive boot failures using thedefault configuration. 1. Run the Configuration/Setup Utility program, savethe configuration, and restart the server.2. Update the system firmware to the latest level(see “Updating the firmware” on page 15).3. Reseat the following components, one at a time,in the order shown, restarting the server eachtime:a. System-board batteryb. (Trained service technician only)Microprocessor4. Replace the components listed in step 3, one at atime, in the order shown, restarting the servereach time.101 Tick timer interrupt failure. (Trained service technician only) Replace the systemboard.102 Internal timer channel 2 test failure (Trained service technician only) Replace the systemboard.Chapter 5. Diagnostics 121
