Jenn-Air GAS ON GLASS Use & Care Manual

TROUBLESHOOTINGSurface burner fails to light. • Check to be sure plug is securely inserted into receptacle.• Check or re-set circuit breaker. Check or replace fuse.• Check power supply.• Check to be sure burner is correctly rated for your kind of gas.• Check to be sure burner ports or ignition ports are not clogged.• Check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged,soiled or wet. If ignitor doesn’t click, turn control knob OFF.• Check to be sure burner cap is correctly seated on the burner base.Surface burner flame lifts • Check to be sure a pan is sitting on the grate above.off ports. • Contact an authorized Jenn-Air servicer.The flame is uneven. • Burner ports may be clogged.• Flame may need to be adjusted. Contact an authorized Jenn-Air servicer.Surface burner flame is • Some yellow tips on the flame are acceptable when using LP gas.yellow in color. • Contact an authorized Jenn-Air servicer.Glass-ceramic surface 1. Tiny scratches or abrasions.shows wear. • Make sure cooktop and pan bottom are clean. Do not slide glass or metal pansacross top. Make sure pan bottom is not rough. Use the recommendedcleaning agents. See page 8.2. Metal marks.• Do not slide metal pans across top. When cool, clean with Cooktop CleaningCreme. See page 8.3. Brown streaks and specks.• Remove spills promptly. Never wipe with a soiled cloth or sponge. Make surecooktop and pan bottom are clean.4. Areas with a metallic sheen.• Mineral deposits from water and food. Use recommended cleaning agents.See page 8.5. Pitting or flaking.• Remove sugary boilovers promptly. See page 8.Ventilation system is not • Check on cross ventilation in room or make up air.capturing smoke efficiently. • Excessive amount of smoke is being created.• Outside wall cap may be trapped shut.• Cooktop may be improperly installed; check ducting information. See pg. 4.Burner base has some The burner base and glass interface has been engineered for a lifetime of service.limited movement. Some limited movement is intended if excessive force is applied.• Limit burner movement by holding burner head while cleaning.• Do not use excessive force to clean.• Do not tighten fasteners.• Do not attempt to reorient burner heads.PROBLEM SOLUTION10