NEC Express5800/T120e Maintenance Guidance

Also see for Express5800/T120e: Quick start guide Specifications Getting started User guide

Contents

5. TroubleshootingExpress5800/T120e Maintenance Guide36Chapter 1 Maintenance[?] When N8103-168 is used, the name of the RAID controller is different between on the Device Manager ofWindows and on WebBIOS/Universal RAID Utility. When N8103-168 is used in Windows Server 2012 or Windows Server 2008 R2 or Windows Server 2008,the name of the RAID controller is different between on the Device Manager of Windows and on WebBIOS/Universal RAID Utility. However it is not a problem.Device ManagerLSI MegaRAID SAS 9265CV-8iWebBIOS/Universal RAID UtilityLSI MegaRAID SAS 9270CV-8i5.7 Problem of Using Internal Devices and Other Hardware[?] Fail to access the internal or external devices (or such devices fail to operate) Are cables properly connected? Make sure that the interface cables and power cord are properly connected. Also make sure that thecables are connected in the correct order. Is the power-on order correct? When the server has any external devices connected, power on the external devices first, then theserver. Did you install drivers for connected optional devices? Some optional devices require specific device drivers. Refer to the manual that comes with the device toinstall its driver. Is option board setting correct? Usually, no PCI device settings need to be changed. However, depending on the board to be set,special setting may be required. Refer to the manual that comes with the board for details to makecorrect settings. Some devices connected to the serial or parallel port, or USB port may require I/O port address oroperation mode settings. Refer to the manual that comes with the device to make correct settings.[?] The keyboard or mouse does not work Is the cable properly connected? Make sure that the cable is connected to the connector on the front or rear of the server. Is BIOS configuration correct? You can use the BIOS setup utility to change the keyboard feature. Check the BIOS configuration withthis utility. Are the server drivers installed? Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed.(These drivers are installed along with the OS.) Some OS’s allow you to change the keyboard andmouse settings. Refer to the manual to check that the keyboard and mouse settings are correct.