Issue 12.0 UNIVERGE SV81002 - 2016 Voice Response System (VRS) Upload Download AudioTroubleshootingThe table below shows possible Error messages and Causes:90-02-02 Programming Password Setup –PasswordConfigure the administratoraccounts that are used whenconnecting to the KTS via PCPro/WebPro.If using PCPro, these are theaccounts that are used to connect.If using WebPro, these are theaccounts that are used to login. If calls are answered by anAuto attendant first, insteadof the DIL setup on Program22-01 and Program 22-07,set the transfer destination inthe Auto Attendant to theModem Access ServiceCode.Up to eight digits.Refer to the SV8100Programming Manualfor default settings.90-02-03 Programming Password Setup –User LevelSet the system password userlevels.0 = Prohibited User1 = MF (ManufacturerLevel)2 = IN (Installer Level)3 = SA (SystemAdministrator Level 1)4 = SB (SystemAdministrator Level 2)5 = UA (UserProgramming Level 1)Refer to the SV8100Programming Manualfor default settings.Table 2-149 Error Messages and CausesError Message CauseVMDB is not attached The PZ-VM21 is not attached.Mailbox XXX does not exist.(XXX = mailbox number)The mailbox does not existThe mailbox is being used by anothersessionWhen the mailbox is being used by another session, either PC ortelephone.There is no available space in the CF. When there is no available space in the CF.The file is being used by another session.Please try again later.When the file to be downloaded is being used by anothersession, either PC or telephone.ProgramNumber Program Name Description/Comments Assigned DataLevel1 2 3
