UNIVERGE SV8100 Issue 12.0Central Office Calls, Answering 2 - 263Central Office Calls, AnsweringDescriptionThe system provides flexible routing of incoming CO (trunks) calls to meet the exact site requirements.This lets trunk calls ring and be answered at any combination of system extensions. A maximum of 200trunks are available. For additional information on making trunks ring, refer to Ring Groups on page2-1271.Delayed RingingExtensions in a Ring Group can have delayed ringing for trunks. If the trunk is not answered at itsoriginal destination, it rings the DIL No Answer Ring Group (this ring group applies to DIL or non-DILtrunks). This could help a secretary that covers calls for their boss. If the boss does not answer the call,it rings the secretary’s telephone after a programmable interval.Universal AnswerUniversal Answer allows an employee to answer a call by going to any multiline terminal and dialing aunique Universal Answer code. The employee does not have to know the trunk number or dial any othercodes to pick up the ringing trunk. You normally set up Universal Answer along with Universal NightAnswer (refer to Night Service on page 2-1133). When a Universal Night Answer call rings the ExternalPaging, an employee can answer the call from the first available telephone. You might also want to useUniversal Answer in a noisy warehouse or machine shop where the volume of normal telephone ringingis not adequate. After hearing the ringing over the Paging, an employee can then easily pick up the callfrom a shop telephone.The Automatic Off-Hook Answer of Universal Answer Call options (Program 20-10-07) determineswhether or not the extension has the Auto Answer feature for ringing calls. This option allows a user tolift the handset to answer a ringing call; dialing the service code is unnecessary.Additional Trunk Ring TonesVarious ring tone patterns and melodies for incoming calls are available (Program 22-03-11); Ring TonePatterns 1~4 and Melodies 1~5.EnhancementsWith Version 3000 or higher system software, the appropriate line key page automatically displaysfor incoming calls on the DTL-8LD-1 (DESI-Less) and ITL-320C-1 terminals.With Version 7000 or higher software, the Side Tone Auto Setup feature has been added.
