UNIVERGE SV8100 Issue 8.01Message Waiting 2 - 911Message WaitingDescriptionAn extension user can leave a Message Waiting indication at a busy or unanswered extensionrequesting a return call. The indication is a flashing MW lamp at the called extension and a steadily litMW lamp on the calling extension. Answering the Message Waiting automatically calls the extensionwhich left the indication. Message Waiting ensures that a user does not have to recall an unansweredextension. It also ensures that a user does not miss calls when their extension is busy or unattended.Additionally, Message Waiting lets extension users: View and selectively answer messages left at their extension (display multiline terminal only) Cancel all messages left at their extension Cancel messages they left at other extensionsAn extension user can leave Messages Waiting at any number of extensions. Also, any number ofextensions can leave a Message Waiting at the same extension. A periodic VRS announcement mayremind users that they have Messages Waiting.Message Key will Operate as Voice Mail KeyThe system enhances a telephone Message key function when connected to a system which has voicemail installed. When an extension receives a voice mail, the Message key can be used to check thenumber of messages in voice mail, and call the voice mail to listen to the messages. If no Voice MailProgrammable Function Key is defined (Program 15-07-01, code 77), the telephone Message WaitingLED flashes to indicate new messages.This option is not available with a networked voice mail – the voice mail must be local.Refer to the Voice Mail Integration (Analog) on page 2-1733 feature for the feature operation.LED Color IndicationThe software allows you to select whether the Message Wait LED located at the top of the multilineterminal flashes green (0) or red (1) when a Message Wait indication is flashing. By default, this option isset to flash red. If this LED is also used for voice mail indications (no Programmable Function Key programmed for voice mail), andthere are both voice mail messages and Message Wait indications, the color set for Message Wait overrides the colorused for voice mail indications (red).
