E–405. TROUBLESHOOTINGThis section helps you resolve problems you may encounter while setting up or using the projector.StandbyCooling downLamp in Nomal modeLamp in Eco 1 modeLamp in Eco 2 modeOne minute after lamp is turned onRetrying to turn on lampLamp has reached its end of life(1000 hours or over: Normal mode)(1500 hours or over: Eco 1 mode)(2000 hours or over: Eco 2 mode)Lamp life has reached its end of life(1100 hours or over: Normal mode)(1600 hours or over: Eco 1 mode)(2100 hours or over: Eco 2 mode)Lamp or filter cover error (3 locations)Temperature errorFan errorLamp errorPower/ Status Light MessagesCommon Problems & SolutionsConditionDoes not turn onNo pictureImage isn’t square to thescreenPicture is blurredImage is scrolling vertically,horizontally or bothRemote control does notworkStatus indicator is lit orblinkingCross color in RGB mode• Check that the power cable is plugged in and that the power button on the projector cabinet or theremote control is on.• Ensure that the lamp cover is installed correctly. See page E-38.• Check to see if the projector has overheated or the lamp usage exceeds 1100 hours (2100 hours inEco 2 mode and 1600 hours in Eco 1 mode). If there is insufficient ventilation around the projector orif the room where you’re presenting is particularly warm, move the projector to a cooler location.• Use the menu to select your source (Video, S-Video or RGB). See page E-31.• Ensure your cables are connected properly.• Use menus to adjust the brightness and contrast. See page E-31.• Remove the lens cap.• Reset the settings or adjustments to factory preset levels using the Factory Default on the ImageOptions Menu. See page E-33.• Reposition the projector to improve its angle to the screen. See page E-16.• Use the Keystone on the Image Options Menu to correct the trapezoid distortion. See page E-31.• Adjust the focus. See page E-25.• Reposition the projector to improve its angle to the screen. See page E-16.• Ensure that the distance between the projector and screen is within the adjustment range of the lens.See page E-17.• Use menus or Source button on the remote control or the cabinet to select the source you want toinput.• Install new batteries. See page E-13.• Make sure there are no obstacles between you and the projector.• Stand within 22 feet (7 m) of the projector. See page E-13.• Make sure that you are in the Projector mode or the PJ button lights in red. If not, press the PJ button.• See the Power/ Status Light messages above.• If Auto Adjust is off, turn it on. If Auto Adjust is on, turn it off and balance the image with the Positionand Clock Adjust on the Advanced Options Menu. See page E-33.ProblemSteady orangeBlinking greenSteady greenSteady greenSteady greenBlinking greenSteady greenSteady greenSteady orangeSteady orangeSteady orangeSteady orangeSteady orange–––Steady orangeSteady greenDepending Lamp modeBlinking orangeSteady redSteady redBlinking red (1 sec interval)Blinking red (4 sec interval)Blinking red (8 sec interval)Blinking red (12 sec interval)–Blinks green for 60 seconds–––Do not turn off the projector during thiscondition.The projector retries 3 times at an in-terval of 15 sec for max. 45 sec)Message appears on screen duringthis condition. The projector reachesits end of life. Please replace the lampas soon as possibleThe projector is in standby mode andcannot be turned on.The projector is in standby mode andcannot be turned on.The projector is in standby mode andcannot be turned on.The projector is in standby mode andcannot be turned on.The projector is in standby mode andcannot be turned on.Power Indicator Status Indicator NoteCheck These Items