15TOLL FREE: 1- 877- 646- 5288PROBLEMS POSSIBLE REASONS & SOLUTIONSMotor Doesn’t Start or At-tachment Doesn’t Rotate.Make sure the container is securely placed on motor base.Make sure the lid is securely on container in the correct position (alignarrows).The appliance is turned “Off”. Press the power button ( ) to turn “On”.Check that the plug is securely inserted into the electrical outlet.Check the fuse or circuit breaker.The unit has overloaded. The appliance will stop and the power lightwill remain on while speeds 1, 2 and 3 will flash. Unplug and waitapproximately 15 minutes before using again.The unit has overheated. Unplug and wait approximately 15 minutesbefore using again.Check to make sure the unit is not overloaded.Food is Unevenly Chopped. Either you are chopping too much food at one time, or the pieces are notof even size and processing smaller amounts per batch.Food is Chopped Too Fine or isToo Watery.The food has been over processed. Use pulse button for controlledprocessing.Food Collects OnLid or On the Sides of the Con-tainer.The mixture is to thick. Add more liquid.You Cannot Achieve SnowFrom Solid Ice.Do not use ice that has been sitting out or has started to melt. Use icestraight from the freezer.Dough Station Won’t Stickto Counter or Table Top.Make sure surface and suction feet are wiped clean. Suction feet will onlystick to smooth surfaces. Suction feet WILL NOT stick on some surfacessuch as, wood, tile and non-polished finishes.DO NOT attempt to use appliance when the dough station is stuckto a surface that is not secure, (cutting board, platter, plates, etc.).Motor Base Won’t Fit inDough Station.Ensure that the cord is not in the way and there are no foreign objects,materials or food inside the dough station.Troubleshooting GuideReplacement PartsORDERING REPLACEMENT PARTSTo order additional parts and attachments, please visit our website:www.ninjakitchen.com or feel free to contact customer service: 1-877-646-5288.BL660W_30_IB_ENG_120130_1.indd 15 12-01-30 1:57 PM