H OTS POT GATEWAY ™Technical Support 259ATechnical SupportWe have tried to ensure that you get the most up-to-date information available aboutthe HSG, and we hope this User’s Guide has met all your operational and performanceneeds. However, we understand that occasionally you may run into problems thatrequire additional technical support.Chapter 5, “Troubleshooting” on page 253 provides some basic troubleshootinginformation and procedures that will help you to diagnose and solve your problem (ifthe problem is related to the HSG). Additionally, you should check with your networkdocumentation to verify that the network components are functioning correctly.If you cannot resolve the problem with your documentation resources, try connectingto our corporate Web site. We may have new information posted here that addressesyour issues.http://www.nomadix.com/techsupIf you are still having problems, our friendly and experienced technical support teamis always ready to assist you.Contact InformationYou can contact us by Email, fax, telephone, or regular mail.Telephone E-mail++1.818.575.2590 support@nomadix.comAddress FaxNomadix, Inc. ++1.818.597.150231355 Agoura RoadWestlake Village, CA 91361USAAttn: Technical SupportWhen contacting technical support, please have your HSG’s serialnumber available. The serial number is located on the bottom panel ofyour HSG.
