Nortel 1000 Con?guration guide Manual

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Nortel 1000 Con?guration guide Manual Manual pdf 66 page image

66 Configuring CS 1000Note: If your Agents do not show Up, you may not have NortelSymposium Call Center (NGCC) package 311 equipped. You needCS 1000 PEP MPLR19786 if the package is not equipped and you areusing CS 1000 Release 4.0 software. This PEP is not required on CS1000 Release 4.5 or later software.Configuring the Converged Desktop UserThe Converged Desktop user is configured in LD 10 for analog(500/2500-type) telephones or LD 11 for digital telephones.LD 10/11 Configure Converged Desktop User.Prompt Response DescriptionREQ: NEWCHGAdd new data.Change existing data.TYPE: a..a Type of data blockTN Terminal Numberl s c u Format for Large System and CS 1000E system,where l = loop, s = shelf, c = card, u = unitc u Format for Small System, CS 1000S system,Media Gateway 1000B, and Media Gateway 1000T,where c = card and u = unitCUST xx Customer number as defined in LD 15.CLS Converged Desktop Service Class of Service (CLS)(CDMR)CDMVCDMOConverged Desktop Multimedia Restricted (default)Converged Desktop Multimedia and VoiceConverged Desktop Multimedia OnlyNote: Nortel recommends CDMV to give users all features.CSDN 5200 Converged Service Directory NumberConverged Desktop Service Control Directory Number(CDN) configured in LD 23.CSDN is only prompted if CLS is defined as CDMV orCDMO.KEY Telephone function key assignments0 SCR yyyy Single Call Ringing keyWhere yyyy = DNThe DN can be up to 4 digits; up to 7 digits with DirectoryNumber Expansion (DNXP) package 150. Use a singleappearance DN to terminate Voice Call (VCC) or Signaling(SIG) calls. Once the SCR key has been defined, theMARP prompt appears.Nortel Communication Server 1000Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration GuideNN43001-321 01.05 StandardRelease 5.0 15 February 2008Copyright © 2005-2008, Nortel Networks.