7How to get helpThis chapter explains how to get help for Nortel products and services.Finding the latest updates on the Nortel Web siteThe content of this documentation is current at the time the productis released. To check for updates to the latest documentation forCommunication Server (CS) 1000, go to www.nortel.com and navigate tothe Technical Documentation page for CS 1000.Getting help from the Nortel Web siteThe best way to get technical support for Nortel products is from the NortelTechnical Support web site:www.nortel.com/supportThis site provides quick access to software, documentation, bulletins, andtools to address issues with Nortel products. From this site, you can:• download software, documentation, and product bulletins• search the Technical Support Web site and the Nortel Knowledge Basefor answers to technical issues• sign up for automatic notification of new software and documentationfor Nortel equipment• open and manage technical support casesGetting help over the telephone from a Nortel Solutions CenterIf you do not find the information you require on the Nortel Technical Supportweb site, and you have a Nortel support contract, you can also get help overthe telephone from a Nortel Solutions Center.In North America, call 1-800-4NORTEL (1-800-466-7835). Outside NorthAmerica, go to the following web site to obtain the telephone number foryour region:www.nortel.com/callusNortel Communication Server 1000Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration GuideNN43001-321 01.05 StandardRelease 5.0 15 February 2008Copyright © 2005-2008, Nortel Networks.