Nortel 2070 Troubleshooting Manual

Also see for 2070: Installation guide Configuration

Contents

Nortel 2070 Troubleshooting Manual Manual pdf 23 page image

Troubleshooting errors when adding sensor to DC 23Troubleshooting TPS Sensor when not receiving eventsUse this procedure to take corrective action when the TPS sensor doesnot receive events.1. Check if the time is set correctly.2. Check if snort is running.3. Enter the following command to check if the TPS Sensor has attained100% capacity./varTroubleshooting Defense Center when not receiving eventsUse this procedure to take corrective action when the Defense Center(DC) does not receive events.1. Enter the following command to check if the TPS DC has attained100% capacity./var2. Check if the TPS sensor(s) is (are) receiving events. Refer section“Troubleshooting TPS Sensor when not receiving events” (page 23)formore information.3. Check if the time is synchronized between the DC and sensor(s).4. Check if the sensor(s) can reach the DC on ports 8300-8303.5. Troubleshoot the SFDataCorrelator. Refer section "Troubleshooting theSFDataCorrelator", for more information.Troubleshooting errors when adding sensor to DCUse this procedure to troubleshoot errors that arise when adding a sensorto DC.Procedure 6Procedure stepsStep Action1 Check httpsd_error_log for errors on the DC.2 Click Reset Comm in the Sensor GUI.3 SSH to the Sensor. Enter the following command to check forthe IP address of the DC/var/sf/managed/Delete the IP address of the DC, if it exists.4 Enter the following command to find the size of theauthorized_keys and check if it is the same size asNortel TPS 4.7Threat Protection System Troubleshooting GuideNN47240-700 01.01 Standard11 2007Copyright © 2007 Nortel Networks.