32 Troubleshooting Global Faults• “Viewing remediation log” (page 42)• “Viewing the LDAP SSL certificate” (page 42)Troubleshooting when no white list events are generatedThis section describes troubleshooting when no white list events aregenerated for disallowed operating systems, services or appliances.Procedure 16Procedure stepsStep Action1 Ensure that the RNA is monitoring the hosts in the network.2 Ensure that the white list is created for the proper network.3 Ensure that a policy is created and activated for the white list.4 Ensure that the time range for showing white list events iscorrect.--End--Troubleshooting an IS that does not generate eventsThis section describes the steps to troubleshoot an IS that does notgenerate events.Procedure 17Procedure stepsStep Action1 Ensure that the correct policy is applied.2 Ensure that the rules are configured properly.3 Ensure that the rules are selected as Enable /Drop in the RuleState page.4 Ensure that the Time Range is suitable.--End--Troubleshooting an SDM IS that could not be added to a DCThis section describes troubleshooting an SDM IS to be managed by aDC, that could not be added.Nortel TPS 4.7Threat Protection System Troubleshooting GuideNN47240-700 01.01 Standard11 2007Copyright © 2007 Nortel Networks.
