Nortel Agent Greeting NTVQ09AB Maintenance And Troubleshooting Manual
Also see for Agent Greeting NTVQ09AB: Maintenance and troubleshooting guide
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Page 26 of 66 Agent Greeting Card Test and Debug CapabilitiesNTPH13AA_maint 3.01 February 2006Fatal Error LoggingWhen the Agent Greeting application encounters a problem which is classedas a Fatal Error, it will log the error in NVRAM and if relevant printmessages to the vxWorks shell. The Agent Greeting Card is then rebooted. Ifa Fatal Error is logged three times within a certain period, the tMaint task willsuspend itself on startup to prevent further reboots and allow debugging of theerrors.mcShellMCRestartAll from Server card only, asks every card in the groupto stop and restart.mcRebootGroup from Server only, ask every card in the group toreboot.mcShellSetMcIP "aa.bb.cc.dd" : sets multicast IP address. If run on aServer, this information is propagated to other cardsand the group is automatically restartedmcShellSetMcOptions Display and set multicast options. If run on aServer, this information is propagated to other cardsand the group is automatically restarted.Multicast options are stored in"/A:MC/OPTIONS.TXT" file.Default options are:IP address: 224.0.0.1port number: 5300Time To Live: 1loop back: 0mcShellRestoreGroup Server files are restored to every other card in thegroup. If some file discrepancy is suspected onClient cards, this command will force them to beupdated from the current state of the Server.Expected time: up to 2 hours per Client cardmcUpgradePCMCIA "/A:filename.MMS": from the Server only,upgrade the loadware image of each card in thegroup from a loadware file copied on the PC Card(PCMCIA) of the Agent Greeting Server card.Command Description |
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