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Card Specific Loadware Upgrades Page 49 of 66Agent Greeting Card Maintenance and Troubleshooting GuideMedia Card (NTVQ09BA) BootROM Loadware UpgradeThere are three recommended methods for upgrading bootROM loadware.1. BootROM loadware upgrade from an external FTP Server.2. BootROM loadware upgrade using FTP to transfer loadware to CompactFlash Card.Note: bootROM loadware upgrades to the card require access to the VxWorksshell on the bootROM load. This is available either via a telnet connection orvia serial access to COM1. For bootROM load shell access, the defaultusername is “itgadmin” and the default password is “itgadmin”BootROM loadware upgrade from Compact Flash Card.STEP1: FTP the bootROM loadware onto the “/C:/” drive using the samemethod to that outlined above for transferring the application load.STEP2: Reboot the card and boot into the bootROM load. To enter thebootROM load, reboot the card and when the card is rebooting, the user willbe prompted to enter “jkl” to gain access to the bootROM.STEP3: The bootROM can be upgraded by typing the following from theshell:upgradeBoot “”, “”, “”,“”, “” .Where is the IP address of the Agent Greeting Card. and are the same as the shell username/ password onthe Agent Greeting Card. is the location on the card where thebootROM loadware is located.STEP4: When the upgrade function is complete, reboot the card.
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