Nortel BCM 4.0 Manual

Also see for BCM 4.0: Configuration Feature user guide Configuration guide User guide Upgrade guide

Contents

Nortel BCM 4.0 Manual Manual pdf 50 page image

50 Chapter 3 Installing and configuring Unified MessagingN0060611N0060611The -P option should work for most applications. However, if an application still does not workwith the Nortel Fax/Nortel Fax Batch printers, use the option -A instead of -P. Lotus Notesrequires -A instead of -P.The -P and -A options are both used by daemon.exe to monitor the original application for printrequests. The -P option instructs daemon.exe to monitor only the original application. The -Aoption instructs daemon.exe to monitor the original application as well as any secondaryapplications created by the original. The -A option is more CPU intensive and should only be usedwhen the -P option does not work.Printing faxesThe system administrator must set up permission for each user to print faxes:• Make the user a member of the administration or a power user group.or• Give the user modify permissions for the CallPilot or nda folder and subfolders.or• Manually create a user folder in the nda directory.Citrix Thin Client Configuration overviewCitrix Thin Client support allows users to access most of the features of the Unified MessagingClient in a Windows Terminal Server environment running Citrix software. This environmentprovides a single point of administration for all users in the network.When the system administrator installs Unified Messaging on the Windows Terminal Server, usersonly need to perform minor (if any) configuration changes to use the application.Once Unified Messaging has been configured, using it in a Citrix Thin Client environment isnearly identical to using it in a Standard Desktop Client environment.One of the few limitations of the Citrix Thin Client environment is the inability to adjust theclient’s speaker volume and microphone level. Adjusting these settings only affects the WindowsTerminal Server. Therefore, the speaker volume and microphone level controls are disabled in theCallPilot Audio Player.Configuration differences from the standard Desktop Client environment are detailed in thefollowing sections.Configuring Microsoft OutlookThe Citrix Administrator performs the following steps so Citrix users can automatically configureUnified Messaging using Microsoft Outlook.1 Publish an application and call it CallPilot Desktop client or another name of their choice.2 Configure the Command Line field for the application to:C:\"Windows directory"\system32\nmdcinst.exe -i -default