34 Chapter 3 Hardware TroubleshootingNN40160-700NN40160-700Activate the reset featureYou activate the reset feature through the Maintenance CLI or the Configuration CLI. When youinitiate a reset from the CLI menu, no further action is needed to complete the reset. You canmonitor the progress of the reset by observing the LED states, or through the serial connection.It isimportant that you wait for the system to complete the reset before taking any further action; donot interrupt the reset process.To perform a Level 1 reset (configuration reset)1 Access the CLI. For information about how to access the CLI, refer to Command LineInterface on page 80.2 From the Configuration CLI, select option 4—Configuration Reset. If you are using theMaintenance CLI ,select option 5—Configuration Reset.3 The LEDs will progress through the start-up and shut down sequence. This process may takemore than 2 minutes.4 A Staus LED that is flashing yellow, and a Power LED that is solid red, indicates that aconfiguration reset is in progress. This process may take more than 2 minutes.5 The system reboots to the Main OS. This process may take more than 2 minutes.To perform a Level 2 reset (software reset)1 Access the CLI. For information about how to access the CLI, refer to Command LineInterface on page 80.2 From the Configuration CLI, select option 5—Software Reset. If you are using theMaintenance CLI ,select option 6—Software Reset.3 The LEDs will progress through the start-up and shut down sequence. This process may takemore than 2 minutes.4 A Staus LED that is flashing yellow, and a Power LED that is solid red, indicates that asoftware reset is in progress. This process may take more than 5 minutes.5 The system reboots to the Main OS. This process may take more than 2 minutes.Monitoring the boot process1 Connect a serial cable with a 9-pin female connector from the serial port on a PC to the serialport on the BCM450.2 Ensure that you use the following settings:• bits per second: 115200Warning: Before performing a Level 1 or Level 2 reset, review all the effects ofthe levels of reset. See Reset levels on page 33.