88 Chapter 11 Frequently Asked QuestionsNN40160-700NN40160-7006 Click the Yes button to proceed.A progress window opens. When the backup is complete, the Backup Complete messageappears.7 Click the OK button.How do I restore the BCM450 from a previous backup?Use the following procedure to restore the BCM450 database.To restore data from the BCM4501 In the task panel, click the Administration tab.2 Open the Backup and Restore folder, and then click Restore.The Restore panel opens. In the Restore From field, select the location of the backup archiveto use.3 Click the Restore button.The Select Components to Restore window opens.4 Select the optional components that you want to include from the backup file.5 Click the OK button.A warning window opens and displays information about components that will be affected bythe restore operation. Read the warning carefully before proceeding.6 Click the Yes button to proceed.A progress window opens. When the operation is complete, the Restore Complete windowopens.7 Click the OK button.How do I complete a Warm Reset or Cold Reset? Is it safe and will Ilose customer data?You can use the Reset utility in Element Manager to:• reboot the BCM450 system• perform a warm reset of telephony services• perform a cold reset of telephony services• shut down the systemFor a description of the impact on the system of each of these resets, see Reset functions on page26.Use this procedure to perform a warm or cold reset.