4 Task ListNN40160-700Understanding system messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83To set Release Reasons ...............................................................................................83Useful Troubleshooting Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85To use the Knowledge and Solution Engine..................................................................86Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87To perform a backup .....................................................................................................87To restore data from the BCM450 .................................................................................88Completing a warm or cold reset...................................................................................89Recovering a lost password ..........................................................................................89To view an alarm ...........................................................................................................90To acknowledge an alarm .............................................................................................91Using the Element Manager to transfer log files............................................................91Capturing the current configuration ...............................................................................93Viewing the system health.............................................................................................94Viewing specific process states.....................................................................................94Verify the current software revision ...............................................................................95Viewing the system ID and serial number .....................................................................95Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
