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Nortel Viewer User Manual
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Nortel Viewer User Manual
Also see for Viewer:
Installation guide
Table of content
Contents
user guide
revision history
Table Of Contents
Table Of Contents
Getting started
Intended audience
getting help through a nortel distributor or reseller
Software and documentation version numbering
Introduction
About Viewer
Logging In
Finding your way around
call viewer
Searching for calls
Viewing search results
Sorting calls
Printing results
E-mailing calls
Replaying calls
Call Viewer
replay control buttons
Calls recorded on separate channels
Saving and exporting calls
Replaying screen captures
Queries
About queries
Building a query
Query toolbar
Query wizard
Creating queries
Filter fields
Data types
Operators
Shortcuts
Audit
Audit overview
event details
Results
Administration
Administration overview
Systems
adding, editing and deleting a system
Capture platforms
Adding Capture Platforms
Capture Platform information
Managing user replay restrictions
Copying Viewer User Replay Restrictions
Understanding Export Formats
Extension Export/Import using ConfExtn
Extension Updates using ConfSchd
Replay Restrictions
Extension Field Descriptions
Schedule (Updates) Field Descriptions
Replay Restrictions Field Descriptions
Extension Example
Replay Restrictions Example
Index
Nortel Viewer
User Guide
Product Release 6.01
Standard 2.0
September 2007
297-2183-965
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