VL3622c/VL2822c/VL2222c 9-99.2 Troubleshooting table 9Main messages and their remediesIf any message other than those listed below appears, perform the operation described in the message.Message Cause Remedy[Originals left on original glass.] The original has been left on theOriginal Glass.Remove the original from theOriginal Glass.[Paper of matching size is notavailable. Select the paper size.]Paper of a suitable size is notloaded in a paper tray.Either select paper of a differentsize or load paper of a suitablesize.[Load paper in the bypass tray.] Paper of a suitable size is notloaded in the Bypass Tray.Load paper of the appropriatesize into the Bypass Tray.[The original size cannot be de-tected. Select the paper size.](1) The original is not positionedcorrectly.(2) An original with a nonstandardsize or with a size too small to bedetected is loaded.(1) Position the original correctly.(2) Select the correct paper size.[The image will not fit in the se-lected paper size. Position theoriginal in a different orienta-tion.]The image does not fit in the pa-per.Turn the original 90 and load it.[Cannot be set with Auto Color.] Functions that cannot be usedtogether are selected.Make copies using only one ofthe functions.[The output tray has reached itscapacity. Remove paper fromthe tray indicated by .]Copy cannot be performed be-cause the paper loading capacityof the output tray of the dis-played Finisher FS-527, Finish-er FS-529, or Job SeparatorJS-505 has reached the maxi-mum.Remove all paper from the indi-cated tray.[Enter a login user name andpassword, and then touch[Login] or press [Access].]User authentication settingshave been configured. Copiescannot be made unless a username and correct password areentered.Enter the correct user name andpassword. (p. 4-9)[Enter Account Name and pass-word, and then touch [Login] orpress the [Access] key.]Account track settings havebeen configured. Copies cannotbe made unless an accountname and correct password areentered.Enter the correct account nameand password. (p. 4-9)[Your account has reached itsmaximum allowance.]The limit on the number of pagesthat can be printed has beenreached.Contact the administrator of themachine.[The part indicated by isopen. Ensure that it is properlyclosed.]Since a machine door or cover isopen or an option is not installedcorrectly, the machine is unableto make copies.Make sure that all doors andcovers of this machine and op-tions are closed securely.[Set Drum Unit and shut alldoors.]The indicated Drum Unit is notinstalled correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.[Install toner cartridge (Y).] The indicated Toner Cartridgeis not installed correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.[Set the toner cartridge, andclose all doors.]The indicated Toner Cartridgeis not installed correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.[Install the waste toner box andclose all doors.]The Waste Toner Box is not in-stalled correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.[An invalid drum unit is installed.Set the correct drum unit, andshut all doors.]The correct Drum Unit is not set. Reinstall each consumable andreplaceable part. Or contact yourservice representative.