270 8.JOB STATUS86. Error CodeIf an error occurs while using the optional printer, optional Fax, optional Internet Fax or optional scan, theerror code is displayed in the status of each log. Take an appropriate action with reference to the following.Fax / Internet FaxError code Problem What to doFax0012 Original jam Clear the jammed original.0013 Door open Firmly close the open door.0020 Power interruption Check the power interruption report.0030 Reset Transmission is cancelled. (The transmission is terminated bythe jammed printing paper during the Direct Transmission.)0033 Polling Error Check polling options setup (Security Code, etc.), and check ifthe polling document exists.0042 Memory full Make sure that there is sufficient memory before making the callagain.0050 Line busy Retry communications.0053 Security Mismatch inRelay or Mail BoxtransmissionConfirm the remote party’s Security Code, system password,and your setup.00B0 - 00B500C0 - 00C400D0 - 00D200F0, 00F1Signal Error or LineCondition ErrorRetry communications. Frequent failures may indicate a phoneline problem. If possible, move the unit to another line and tryyour communications again.00E8 HDD Error Retry communications.Internet Fax1C10 System access abnor-malityTurn the power OFF and then back ON.Perform the job in error again. If the error still occurs, contactyour service representative.1C11 Insufficient memory When there are running jobs, perform the job in error again afterthe completion of the running jobs. If the error still occurs, turnthe power OFF and then back ON, and perform the job again.1C12 Message receptionerrorTurn the power OFF and then back ON.Perform the job in error again.1C13 Message transmissionerrorTurn the power OFF and then back ON.Perform the job in error again.1C14 Invalid parameter When a template is used, form the template again. If the errorstill occurs, turn the power OFF and then back ON, and performthe job again.1C15 Exceeding file capacity Ask your administrator to change the “Fragment Page Size” set-ting for the Internet Fax setting, or reduce the number of pagesand perform the job again.1C20 System managementmodule access abnor-malityTurn the power OFF and then back ON.Perform the job in error again. If the recovery is still not com-pleted, contact your service representative.1C21-1C22 Job control moduleaccess abnormalityTurn the power OFF and then back ON.Perform the job in error again. If the recovery is still not com-pleted, contact your service representative.
