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Octel 200 Installation And Maintenance Manual
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Octel 200 Installation And Maintenance Manual
Table of content
Contents
compliance statements
system parameters
Octel Overture 200/300 Installation and Maintenance Manual Installation & Maintenance volume
Table Of Contents
Table Of Contents
Table Of Contents
Hardware
Table Of Contents
Table Of Contents
Table Of Contents
INSTALL
Table Of Contents
Understanding the INSTALL Program
Using INSTALL
exiting the install program
auto-increment, user table input aid
Answering Questions in INSTALL
Answering Questions About Other Telephone Systems
Exiting Before the INSTALL is Complete
exiting and continuing
HARDWARE
Table Of Contents
octel overture 200/300 cabinets
other components
octel overture 300 cabinet
subsystem configurations
line interface cards
telemarketing line card (tlc)
lan card
central processing unit (cpu)
option control chip (occ)
hard disk drives
PREPARING THE PHONE SYSTEM
Table Of Contents
How the Octel Overture 200/300 Works with the Phone System
integrated installations
answering incoming calls
acting as a message center
Determining Necessary Changes
Changes to Central Office Trunking
ordering pe trunking changes
Phone System Configuration
called extensions
trunk selection
Implementing the Octel Overture 200/300 on PBXs without DIL Feature
upgrade the pbx to a feature package offering the dil feature
INSTALLATION
Table Of Contents
Table Of Contents
Receiving the Equipment
moving the equipment on-site
Installation Requirements
isolation transformer
uninterruptible power supply
installation procedure
cabinet requirements
Terminal Communications
connecting to the internal modem
Pin Assignments for Message Server Cards and Ports
four-port line-interface card, rolm integration card, and mitel integration card
eight-port line-interface card and telemarketing line card
port international line-interface card
dtic pin assignment
northern telecom sl-1 integration card
apic integration card
sic8 i/o panel pinouts
direct-access card (dac)
direct-access card i/o panel dp ext connector
external alarm port
Communicating with the Message Server
remote access
Octel Overture 200/300 HarDware Installation
connecting the terminal
Rack Mount Installation, Octel Overture 300
Software Installation
Connecting the Phone System to the Octel Overture 200/300
connector blocks
Octel Overture 200/300 Testing
Testing the Installation and Telephone Changes
PBX Preparation
REPORTS
Table Of Contents
Overview
Listing and Clearing Reports
listing user statistics (selections 3 or)
clearing a report
System Performance Report
call summary
message summary
disk usage
digital network performance report
lan connections
Network Traffic Report
to location
names directory
digital network traffic report
message delivery
User Message Statistics
User Calling Statistics
Disk Usage Report
total of minutes
Port Statistics
individual port statistics
all port statistics
Mailbox Usage
User Status Detail
Integration Calling Statistics
System Performance by COS
MAINTENANCE COMMANDS
Table Of Contents
maintenance commands
Command Summary
clear commands
test commands
system service mode commands
miscellaneous commands
Diagnostics
message status
network diagnostics
lan status
port configuration status
port mapping status
hard-disk-drive diagnostics (dex)
disk information status (l dmap)
line-interface-card diagnostics
update integration
port status
alarm test
system forwarding
system status
Application Delays
how to modify application delays
modifiable application-delay indexes
using update to modify application delays
Message Block and Message Purge
mpurge command usage
LOG COMMANDS
Appendix A Call-Processing Trace Activities
log commands
LOG Command
log options
Call Processing Trace (CPT)
printing the cpt log
using the list trace command
using the log pr cpt command
examples using log pr cpt
examples using log pr cpt for untraced activities
displaying types of events and supplemental (aux) activities
Call Detail Record Log
configuring the cdr log
displaying call detail records
setting display specifications
display filters
cdr size by transaction type
examples of various cdr log screens
Namesend Activity Trace Log
Moves, Add, and Changes Log
class of service
user table
Server Activity Trace Log
Boot ROM Diagnostics
Hardware Errors
Traffic Peg Count Table
HARDWARE REPLACEMENT
Table Of Contents
hardware replacement
Hardware Maintenance and Diagrams
octel overture 200 diagrams
octel overture 300 diagrams
Hardware Replacement Guidelines
line interface card replacement
integration card replacement
local area network (lan) card replacement
dtic replacement
hard-disk-drive replacement
octel overture 300 floppy-disk-drive replacement
power supply unit replacement
removing the power supply unit
installing the power supply unit
octel overture 200 fan panel assembly
octel overture 300 fan tray replacement
air filter cleaning
installing the air filter
octel overture 300 disk-drive backplane replacement
octel overture 300 load resistor assembly replacement
octel overture 300 power-filter assembly
ac-to-dc power-supply conversion
option control chip replacement
octel overture 200/300 assemblies
DIGITAL TRUNK INTERFACE CARD (DTIC)
Digital Trunk Interface Card (DTIC) Overview
dtic hardware
how to configure the dtic
lsp table
troubleshooting and maintenance
dtic not up
call into system, phone rings but is never answered
dtic still does not operate correctly
Installing and Configuring the LAN Card
installing and configuring the lan card
lan card installation
testing the lan card
taking the lan card out of service
effect of pressing the escape key
subnet addressing
configuring snmp
PROCEDURES
Electronic Feature Delivery
electronic feature delivery
optional software
floppy diskette backup procedures
backing up all names
backing up local names
backing up network names
backing up greetings by cos
backing up a single greeting
backing up a scripted or sequential mailbox
backing up all personal distribution list names
backing up language prompts
floppy diskette restore procedures
restoring all names
restoring local names
restoring a name to a different mailbox
restoring network names
restoring a single greeting
restoring a greeting to a different mailbox
restoring a scripted or sequential mailbox
restoring all personal distribution list names
restoring language prompts
floppy directory
hard disk procedures
hard disk add
hard disk copy
hard disk remove
hard disk replace
hard disk restore
adding languages
upgrade languages
adding language prompts
Installation and Maintenance
Octel 200 and Octel 300
Message Servers
IV
Installation
and Maintenance Manual
Serenade 2.0 and Serenade 3.0
July 1998
Lucent Technologies
Octel Messaging Division
1001 Murphy Ranch Road
Milpitas, CA 95035-7912 USA
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