Reports 5-35Octel Overture 200/300 Serenade 3.0PB60014–015.12 SYSTEM PERFORMANCE BY COS1. SYSTEM PERFORMANCE.2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS.7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS. 10. SYSTEM PERFORMANCE BY COS.System Performance by COS report provides call and message statistics for ports/trunks by COS.Example of a System Performance by COS report:* SYSTEM PERFORMANCE BY COS FOR XXXXX *FROM: MM/DD HH:MM A.M. YYYYTO: MM/DD HH:MM P.M. YYYY–––––––––––––––––––––––––––––––––––––––––––––––––––––PORT/TRUNK COS: XXXCALLER’S INITIAL ACTIONDIALED EXTENSION OR DIGITS 6INTEGRATION:RNA FORWARD; 0BUSY FORWARD; 0ALL FORWARD: 0DEFAULTED TO ASSISTANCE: 0DIALED ”0” FOR ASSISTANCE: 0PRESSED ”#” TO LOG–ON: 44”*” TO MAKE A QUICK MESSAGE: 0CALLER WAS A NETWORK UNIT: 0CALLER WAS A DID/E&M UNIT: 0OTHER: 0TOTAL CALLS INTO SYSTEM: 52CALLERS SUBSEQUENT ACTIONSDIALED EXTENSION OR DIGITS: 10DEFAULTED TO ASSISTANCE: 0DIALED ”0” FOR ASSISTANCE: 1LEFT A MESSAGE AT THE TONE: 0PRESSED ”#” TO LOG–ON: 10”*” TO MAKE A QUICK MESSAGE: 0Caller’s Initial ActionThis section displays callers’ initial actions upon reaching the port/trunk COS specified.This can include Number of times callers dialed a defined first digit from 1–8. Number of times callers were sent directly to Next Mailbox withoutdialing.DIALED EXTENSION ORDIGITS
