Reports 5-31Octel Overture 200/300 Serenade 3.0PB60014–015.9 MAILBOX USAGE1. SYSTEM PERFORMANCE.2. NETWORK TRAFFIC.3. USER MESSAGE STATISTICS.4. USER CALLING STATISTICS.5. DISK USAGE.6. PORT STATISTICS. 7. MAILBOX USAGE.8. USER STATUS DETAIL.9. INTEGRATION CALLING STATISTICS.10 SYSTEM PERFORMANCE BY COS.The Mailbox Usage report contains information detailing individual mailbox usage. The report shows theamount of time a port was used for each mailbox in the USER Table. The extension associated with eachmailbox is also listed. The usage time for each mailbox is measured in two ways: Logon Time andAccess Time. Logon Time. Logon time is the amount of time a person is logged onto their mailbox. Theaccumulated time is added to that mailbox’s logon time when the person exits their mailbox (byentering or hanging up). Access Time. Access time is the amount of time a caller listens to a greeting and/or leaves amessage. The accumulated time is added to that mailbox’s access time after the greeting plays or amessage is left.This is an example of a Mailbox Usage report:* MAILBOX USAGE SUMMARY *MM/DD HH:MM P.M. YYYY Page 1LOGON ACCESSMAILBOX EXTENSION TIME (MIN) TIME (MIN)468 468 22 2469 469 24 6470 470 4 0471 471 14 12472 472 11 9473 0 0474 474 10 2475 475 6 3In some applications, it may be necessary to only collect timing information for certain ports. Forexample — the amount of time a person is logged onto a mailbox over a WATS line should be chargedfor, but the time logged on locally should not.To provide this capability, COS Attribute 55 — DO NOT COLLECT MAILBOX TIMINGINFORMATION FOR THIS PORT, can be assigned to specific ports. Timing information is not collectedfor calls made to ports with this attribute in their COS. (Attribute 55 has no effect if assigned to a mailbox.)
