Oki CX1145MFP Fax Manual

Also see for CX 1145 MFP: Configuration guide Fax guide User functions guide Printing guide Operator's manual for basic function

Contents

Oki CX1145MFP Fax Manual Manual pdf 101 page image

5 Troubleshooting100 N/W-Fax Driver ErrorsN/W-Fax Driver General ErrorsDriver Mapped to Wrong PortProblem DescriptionIf the N/W-Fax driver on a client workstation points to the wrong network port, jobs do not appearin the current jobs queue or print out.Corrective Action1. Open the Printers folder from the Control Panel.2. Right-click the printer driver icon.3. Select Properties from the shortcut menu.4. Depending on the operating system, select the following tab:- In Windows 98/Me — Select Details. Browse to select the printer or Novell queue.- In Windows NT 4.0/2000/XP/Vista/Server 2003 — Select Ports. Add a new port and mapit to the printer.5. Make sure that the path to the printer and the device name are correct.\\\print- Where is the same as the device name set from the Touch Panel Display.6. Click the General Tab and click Print Test Page to confirm that the settings are correct.“Could not connect to the MFP device” Appears.Problem DescriptionWhen users are trying to access the properties of the Network Fax driver, an error message“Could not connect to the MFP device” appears.Corrective ActionCommunication between the Network Fax driver and this equipment failed. Make sure that thisequipment is operating. If not, turn its power ON.Connect the Network Fax driver with this equipment through the TopAccess. If connection fails,reboot the computer and this equipment.Address Book Viewer Related ErrorsCannot Select from Address BookProblem DescriptionThe Address Book is not opened even if the [Select From Address Book] is pressed.Corrective ActionThe Address Book Viewer may not be installed.Make sure that the Address Book Viewer is installed when you use [Select From Address Book].