Oki CX4545 MFP Troubleshooting Manual

Also see for CX3535MFP: Safety information Material safety data sheet Manual Safety information Operator's manual

Contents

Oki CX4545 MFP Troubleshooting Manual Manual pdf 105 page image

7.CHECKING THE EQUIPMENT STATUS WITH TopAccessError Codes 1037 CHECKING THE EQUIPMENT STATUS WITH TopAccess Error codes on transmission and reception4612 Font download failure Since there is no space in HDD, the font cannot be registered. Delete atleast one font.4613 Font download failure Since an error has occurred, the font cannot be registered. Performdownloading again or regenerate the font data first.4621 Downloaded font deletion failure Check if the font to be deleted is registered.Error Code Problem Description Corrective ActionError Code Problem Description Corrective Action0012 Original jam Remove the jammed original.0013 Door open Firmly close the open door.0020 Power interruption Check the power interruption report.0030 Interruption by paper jams during directtransmissionRemove the jammed paper and reattempt the transmission.0033 Polling Error Check polling options setup (Security Code, etc.), and check whether thepolling document exists.0042 Memory full Make sure that there is sufficient memory before making the call again.0050 Line busy Reattempt the communications.0053 Security Mismatch in Relay or Mail BoxtransmissionConfirm the remote party’s Security Code, system password and yoursetup.00B0-00B500C0-00C400D0-00D2Signal Error or Line Condition Error Reattempt the communications.00E8 HDD error Reattempt the communications. If the error still persists, contact yourservice representative.00F0 Software failure Reattempt the communications. If the error still persists, contact yourservice representative.00F1 Hardware noise Reattempt the communications. If the error still persists, contact yourservice representative.1C10 System access abnormality Turn the power OFF and then back ON. Perform the problem job again. Ifthe error still persists, contact your service representative.1C11 Insufficient memory Complete any running jobs first before performing the job in error. If theerror still persists, turn the power OFF and then back ON, and try again.1C12 Message reception error Turn the power OFF and then back ON. Perform the job in error again.1C13 Message transmission error Turn the power OFF and then back ON. Perform the job in error again.1C14 Invalid parameter If a template is being used, create it again. If the error still persists, turnthe power OFF and then back ON, and try again.1C15 Exceeding file capacity Ask your administrator to change the “Fragment Page Size” setting forthe Internet Fax setting, or reduce the number of pages and try again.1C30-1C33 Disk access error Complete any running jobs first before performing the job in error. If theerror still persists, turn the power OFF and then back ON, and try again.1C40 Image conversion abnormality Turn the power OFF and then back ON. Perform the job in error again. Ifthe error still persists, contact your service representative.1C60HDD full failure during processing Reduce the number of pages of the job in error and perform it again.Check whether the server or local disk has sufficient space in its diskcapacity.1C61Address Book reading failure Turn the power OFF and then back ON. Perform the job in error again.Reset the data in the Address Book and perform the job again. If the errorstill persists, contact your service representative.1C63 Terminal IP address unset Ask your administrator to set the IP address of the equipment.1C64 Terminal mail address unset Ask your administrator to set the Email address of the equipment.1C65 SMTP address unset Ask your administrator to set the SMTP server address.1C66 Server time-out error Check whether the SMTP server is operating properly.1C69SMTP server connection error Ask your administrator to set the login name or password of the SMTPserver and try again. Check whether the SMTP server is operatingproperly.