4 CONTENTSPrinting a document including many graphics takes time.................................................... 73Printer Driver Problems ......................................................................................................... 74Cannot print (port setting problems) .................................................................................... 74Cannot print (SNMP Community Name problems).............................................................. 74Command line options not processed ................................................................................. 74Retrieval of printer configuration failed ................................................................................ 75Cannot change settings on the [Device Settings] tab.......................................................... 75Network Connection Problems ............................................................................................. 76Cannot print with the equipment (network connection problems)........................................ 76Cannot print with SMB print................................................................................................. 76Cannot print properly with AppleTalk print........................................................................... 76Client Problems ..................................................................................................................... 77Checking the client status.................................................................................................... 77Hardware Problems................................................................................................................ 78Print jobs not output ............................................................................................................ 78Chapter 4 TROUBLESHOOTING FOR SCANNINGScanning Problems ................................................................................................................ 80Cannot E-mail my scans...................................................................................................... 80Cannot find the data saved in the shared folder.................................................................. 80Chapter 5 TROUBLESHOOTING FOR e-Filinge-Filing Web Utility Problems................................................................................................ 82e-Filing Web Utility terminates the session.......................................................................... 82Numerous sub windows repeatedly appear ........................................................................ 82Displaying the items in the Contents Frame takes a long time............................................ 82Error messages ................................................................................................................... 83Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONSLocating the Equipment in the Network............................................................................... 86Cannot locate the equipment in the network ....................................................................... 86Cannot locate the equipment with Local Discovery............................................................. 87Equipment does not respond to ping command .................................................................. 88LDAP Search and Authentication Problems........................................................................ 89Network shutdown occurs or touch panel disabled after LDAP search............................... 89LDAP authentication takes a long time................................................................................ 89Printing Problems (Network Related) ................................................................................... 90SMB print in a Windows operating system environment ..................................................... 90Raw TCP or LPR print in a Windows operating system environment ................................. 90IPP print in a Windows operating system environment ....................................................... 91Novell print in a NetWare environment................................................................................ 91Macintosh environment ....................................................................................................... 92UNIX/Linux environment...................................................................................................... 92Fax Driver Problems............................................................................................................... 93Fax Driver Installation Error Messages ............................................................................... 93Fax Driver General Errors ................................................................................................... 94Client Software Authentication Problems............................................................................ 96