Oki CX4545 MFP Troubleshooting Manual

Also see for CX3535MFP: Safety information Material safety data sheet Manual Safety information Operator's manual

Contents

Oki CX4545 MFP Troubleshooting Manual Manual pdf 12 page image

1 TROUBLESHOOTING FOR THE HARDWARE10 Messages Displayed on the Touch PanelMessages Displayed on the Touch PanelA message may appear on the touch panel to notify users of the status of the equipment and a problem, etc. The majorexamples of problems and how to solve them are described in the table below.Message Problem Description Corrective ActionClose *** cover. The cover indicated by *** is open. Check the cover on the touch panel and close it.Misfeed in *** A paper jam has occurred inside theequipment.Remove the jammed paper following the guidancedisplayed on the touch panel. P.14 “Clearing a Paper Jam”Install new *** toner cartridge No toner is left. “***” indicates thecolor.(The colors are shown abbreviatedwhen two or more toners are runningout: Y: yellow, M: magenta, C: cyan,and K: black)See the color indication on the touch panel andreplace the toner cartridge.(About another 50 copies can be made after thismessage appears. The number varies depending onthe conditions of copying.) P.49 “Replacing a Toner Cartridge”*** TONER NOT RECOGNIZED The toner cartridge indicated by *** isnot installed at all or improperly so.Install the toner cartridge correctly. P.49 “Replacing a Toner Cartridge”A toner cartridge not recommendedby OKI is being used.Use a OKI-recommended toner cartridge. P.49 “Replacing a Toner Cartridge”Check paper size setting on controlpanel for drawer N. Check thedirection or size of the paper.A paper jam has occurred because ofthe mismatch between the paper sizeplaced in drawer N and the sizeregistered for the drawer N in theequipment.Just removing the jammed paper does not preventanother paper jam. Be sure to correctly register thepaper size in the equipment. P.38 “Clearing paper jams caused by a wrongpaper size setting”Wait (Performing Self-check) The equipment is undergoingmaintenance to preserve its imagingquality.Wait until adjustment is completed and the messagedisappears.Check the original and set it again The original is jammed inside of theReversing Automatic DocumentFeeder.Remove the jammed original following the guidanceon the touch panel. P.17 “Paper jam in the Reversing AutomaticDocument Feeder (optional) (upper)”The direction or the size of theoriginal placed on the ReversingAutomatic Document Feeder isincorrect.Check the direction and the size of the original andthen replace it on the Reversing Automatic DocumentFeeder. Then reattempt the operation.Change direction of original The orientation of the original placedon the original glass is incorrect.Change the orientation of the original by 90 degreesand place it on the original glass.Cannot print this paper sizeSelect the other drawer.Printing was attempted but failed. Thepaper could not be output on the trayselected for the paper output becauseof a mismatch between the paper sizeand the tray.1. Paper with the size of 320 mm x450 mm or 320 mm x 460 mmtried to be output in the lowerreceiving tray of MJ-1101/MJ-1106.2. Paper with the length of 457 mm(18") or longer tried to be outputin the lower receiving tray of MJ-1101/MJ-1106, or the tray of MJ-1031.3. Paper with the length of 450 mm(17.7") or longer tried to be outputin the receiving tray of theequipment with any Finisherinstalled.Delete the failed print job, select the appropriate trayfor the paper, and perform printing again.Cannot print this paper typeSet the other paper typePrinting was attempted but failed.The paper could not be output in thetray selected because of a mismatchbetween the paper type and the tray.(Special paper or thick 4 paper tried tobe output on the lower receiving trayof MJ-1101/MJ-1106.)Delete the failed print job, select the appropriate trayfor the paper, and perform printing again.Change from this modeCount over, cannot store anymoreThe number of originals to bescanned has exceeded the limitspecified with the department or usercode during scanning.Ask your administrator for details of setting the limit forthe number of copies.