Oki MC780fx User Manual

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Contents

Oki MC780fx User Manual Manual pdf 40 page image

TROUBLESHOOTING FOR NETWORK CONNECTIONS- 40 -2134567 Fax transmission cannot be performed with a cover sheetProblem descriptionIn a N/W-Fax driver which is set to the IPP port, no cover sheet is output and an XL error occurs in the fax transmission when a printerdriver whose file name consists of 54 letters or more is specified for the default printer and a Fax is sent with a cover sheet addedfrom Microsoft Excel.Corrective actionSet the file name of the printer driver in 30 letters or less.Wireless LAN ProblemsThis section describes the troubleshooting for Wireless LAN.Client Software Authentication ProblemsMessage Corrective ActionBad certificate Unsupported certificate is installed. Reinstall the appropriatecertificate. This equipment supports md5RSA and sha1RSAcertificate only.Bad record mac SSL Key exchange failed. Turn the power OFF and then ON torestart the equipment.Certificate expired The certificate has been expired. Make sure that the time is setcorrectly or whether the certificate is expired.Certificate revoke The certificate has been revoked. Ask your networkadministrator.Certificate unknown The installed CA certificate cannot work as server certificate.Make sure to install a correct CA certificate.Decompression failure This equipment does not support the SSL compression. Pleasedisable the SSL compression on the RADIUS server.Handshake failure Unsupported encryption may be set on the server. Make sure touse the supported encryption method.Illegal parameter Unsupported version of the TLS protocol may be used. Makesure to use the supported version of the TLS protocol.No certificate No certificate is installed or you do not specify the certificate filename. Make sure to install the certificate and specify thecertificate file name correctly.Peer error certificate Installed CA certificate cannot verify the server certificate in theRADIUS server.Make sure to install a correct CA certificate.Peer error no certificate The RADIUS server operates the communication with thecertificate using the TLS protocol.Peer no cipher The RADIUS server requests the unsupported encryption for thisequipment.Peer error unsupported certificate type This equipment uses the certificate that the RADIUS server doesnot support.Peer unexpected message The RADIUS server sends the message that is not TLSstandard. Confirm the settings on the RADIUS server.Unknown remote error type The RADIUS server sends the alert message of illegal TLS.Unsupported certificate This equipment uses the certificate that the RADIUS server doesnot support.Unknown ca Installed CA certificate cannot verify the server certificate in theRADIUS server.Make sure to install a correct CA certificate.Unable to connect Ask the administrator.