Oki Pro1040 Maintenance Manual

Also see for Pro1040: User guide Setup guide User guide

Contents

- 31 -Printing Troubles⿟ Printing TroublesThis section describes the possible troubles that may occur while operating the printer, and theirsolution procedure.Memoz If the problem is not solved using the following methods, contact your designated customer service center.z For problems arising from the applications, contact the application development company.Unable to PrintBasic reasonsCause Solution procedure ReferencepagesPower supply of the printer is switched off. Switch on the power supply. Setup GuidePower supply was switched off due to the autopower off function.Switch on the power supply.When you do not want to use the auto power offfunction, disable it with [Admin Setup]>[PowerSetup]>[Auto Power Off] in the control panel.User's GuideLAN Cable/USB Cable is disconnected. Check that cables are correctly connected to theprinter and the computer.-Cables are defective. Replace with new cables. -Printer is offline. Press the button on the controlpanel.-Error message has appeared on the displayscreen of the control panel.Refer to “If Messages about Paper AreDisplayed” (P.24), ”If Replace ConsumablesMessages Are Displayed” (P.25), ”If OtherMessages Are Displayed” (P.26), or press the button on the control panel.Page 24Page 25Page 26Interface settings are disabled. From [Admin Setup]>[Network Setup] on thecontrol panel, enable the interface you areusing.User's GuideThere is a problem with the print function. From [Printer Information]>[Configuration]>[Execute] on the control panel, check whether youcan print the printer information or not.User's GuideThis printer is not set as default printer. Set it to default printer. -Output port of printer driver is incorrect. Select the output port where LAN cable/USBcable is connected.-Printing from other interface is in progress. Wait until the printing is complete. -