- 47 -Printing TroublesSymptom Cause Troubleshooting ReferencepagesPaper jam occurs frequently. The positions of the machineand the unwinder sensors donot match.Align the position of the sensorwith the paper.User’s GuideLabels are missing from the rollof paper that is being used.Load a suitable roll of paper. User’s GuideIf the cause described on the leftis correct, there may be toneron the fuser unit, so you shouldclean it.MaintenanceGuideThe paper is too hard (if thepaper wrinkles and stops insidethe paper guide).Change to soft paper. -[Only when paper feed isstarted by pressing the button]Stiff continuous labels are beingused (or, die-cut labels that arelonger than 600 mm).Fold the media about 200 mmfrom the leading edge of themedia (liner) to make a creasethat forms a valley in the printedface, and then feed the paper.-The roll of paper is old so itscolor or quality has changed.There are large differences inthe reflectiveness of the blackmarks or the transmittance ofthe liner.Calibrate the sensor. User’s GuidePaper is not fed. The paper settings for theprinter are different from thepaper settings in the printerdriver.Check the message on thedisplay screen, and if there is noproblem, press the buttonon the control panel.-Glue has smeared on the liner. Do not use a liner on whichglue is smeared. It will not feednormally. In the worst case, itcould damage the equipment.User’s GuideDevice is not restored evenafter removing the jammedpaper.- Open the top cover at once, andthe close it again.-Paper gets curled. Creasesappear on the paper.Paper contains moisture orstatic electricity.Use paper that has been storedat appropriate temperature andhumidity.User's GuideThin paper is used. Correct [Media Weight] in [Papersettings] of the printer driver tothe appropriate value. Or, change[Media Weight] to a thicker valuethan the present value.User's GuidePaper winds around the rollerof the fuser and exit unit.Type and thickness setting ofpaper is inappropriate.Correct [Media Weight] in [Papersettings] of the printer driver tothe appropriate value. Or, change[Media Weight] to a thicker valuethan the present value.User's GuideThin paper is used. Use thicker paper. -
