Omnia Omnia-6EX / EXi Installation And Operation Manual

Contents

Omnia Omnia-6EX / EXi Installation And Operation Manual Manual pdf 112 page image

Omnia-6ex Use and Operation Manual – V: 1.20112Obtaining Service• Omnia Customer Support personnel are available in Cleveland, Ohio, USA, Monday through Fridaybetween 9:00 A.M. and 6:00 P.M., Eastern Time. If outside the U.S.A., see below.• Before contacting Omnia Customer Support, please have the serial number of the unit (located on a smallbarcode sticker on the rear panel in this format: 4700XXYYYY) and a description of thesymptoms/problems ready for the technician.• All units being returned to for service MUST have a Return Authorization (RA) number assigned to themfirst. Units that are returned without a RA number will experience delays in service.• Return the Omnia in its original shipping carton. For best treatment, shipping the Omnia in its originalfactory box protects it as well as possible. Damage caused by improper packaging is not covered underyour warranty!• Loaner units are usually available on a first come, first served basis. Your Omnia Customer Supportengineer will assist you with the necessary arrangementsNote: To ensure prompt service, the Return Authorization number must be writtenprominently on or near the shipping label on the box!Via the World Wide WebThe Omnia Web site has a wide variety of information that may be useful for product support, applicationsinformation, software updates, etc. The URL is: http://www.omniaaudio.com.Via E-MailThe customer service e-mail address for Omnia is: support@omniaaudio.com.Via Phone & Mail (USA and non-European Countries)Customer service is available by telephone, Monday – Friday between 9:00 A.M. and 6:00 P.M., USA Eastern timezone.Phone: +1.216.241.7225 Fax: +1.216. 241.4103Shipping Information: * Omnia Customer Service2101 Superior AvenueCleveland, Ohio 44114 USAVia Phone & Mail for EuropeService is available from the Omnia Europe office in Freising, Germany.Phone: +49 8161 42467 Fax: +49 8161 42402Shipping Information: * Omnia EuropeJohannistraβe 6D-85354 Freising, Germany