Panasonic AW-HEA10WPJ Installation And Operating Instructions Manual

Also see for AW-HEA10KEJ: Operating instructions

Operating InstructionsTroubleshooting The following are normal and not indicative of any problem.The subjects appear distorted • A subject that moved across in front of the camera quickly may appear slightly distorted because a MOS is usedfor the unit's image sensor, but this is not indicative of any problem.When the flash is fired duringshooting, only the top or bottom ofthe screen becomes lighter• With a MOS image sensor, the shooting timing differs slightly between the top left and bottom right of the screen.This means that when the flash is fired, the bottom of the screen will become lighter in the field concerned andthe top will become lighter in the next field. This is normal and not indicative of any problem. PowerSymptom Cause and solution Reference pagesNo power• When the status display lamp is off, power is not being supplied or the unit isturned off.→ Correctly connect the AC adaptor and the power cord.→ Press the power button on the unit.– – –• If you turn off the unit with the power button of the unit, the unit cannot be turnedon from the Web screen. Press the power button to turn on the unit. – – –• Is the LAN cable connected securely to the IP control LAN connector? page 19• Is the network cable for the PoE (IEEE802.af) compatible power supply device andthe unit connected properly? page 19• Power may not be supplied if the total power limit is exceeded on power supplydevices that allow connections to multiple PoE terminals.→ Refer to the operating instructions for the PoE power supply device.page 19 Web screenSymptom Cause and solution Reference pagesWeb screen cannot be accessed• Check the system requirements of the Web screen. page 25• Is a LAN cable of category 5 or higher connected? page 29• If the LED of the LAN connector for IP control is off, a connectionhas not been correctly established to the LAN or the network of the connectiondestination is not working properly.→ Check the LAN cable for a contact failure, and check the wiring.page 29• Is the power on?→ If the unit’s status display lamp is off or lit orange, the unit is not on. page 29• Has a valid IP address been set in the unit? PDF page 24• After changing the unit's IP address, enter "http://New IP address/" in the addressbar of the Web browser. PDF page 16• Has the wrong IP address been accessed?→ Check the connections by following the steps below.For Windows:Using the Windows command prompt, execute > ping [IP address which has been setin the camera]. A reply returned from the unit signifies that there are no problems inoperation.If a reply is not received, try following operation:1 Press the button to initialize the unit's network settings.2 Start the Web setup screen and then configure the network settings again.For Mac:Using the OS X terminal, execute > ping -c 10 [IP address which has been set inthe camera]. A reply returned from the unit signifies that there are no problems inoperation.If a reply is not received, try following operation:1 Press the button to initialize the unit's network settings.2 Start the Web setup screen and then configure the network settings again.– – –33