Panasonic DBS 576HD Technical Manual

Also see for DBS 576HD: Technical manual Reference manual User guide User guide User guide

Contents

Panasonic DBS 576HD Technical Manual Manual pdf 54 page image

54 Q Chapter 4 - Station FeaturesAll types can be set or cancelled manually by the phone user (you can allow/disallow this abilityfor groups of users in programming). Most types can also be programmed on a permanent basis.The user can also clear the phone of all of its Call Forward and DND settings with a single code.Users can also set/clear Call Forward settings on other extensions from their own phones. (Thiscan all be allowed/disallowed in programming.) The DBS 576HD also provides timers inprogramming for ringing duration before and after call forwarding.Benefits:• Provides a way to pick up calls for absent personnel who are not part of a callcoverage group.• Allows for integration of Voice Mail systems.Applications:• Sales, marketing, customer service, etc.• Companies using Automated Attendant and/or Voice MailCALL PARKDescription:This feature is often used with Paging. It’s a type of transfer that doesn’t involve the phoneringing; you simply “move” the call to another location. There are three types of Call Park:U System Park. Also known as Park Orbit or “Floating” Park. Users can park the call to anorbit (ie., Virtual port), and page the person to pick up the call from any extension by dialinga Park Pickup code and the orbit number.U Remote Park. The call can be parked onto another (physical) extension, when the userwants to walk over to another desk and conduct the call from there.U Station Park. The call can be parked on a user’s phone, and retrieved from another phone.If the parked call isn’t picked up within a programmable timeout, it will return to (begin ringing) theoriginal extension again.Benefits:• Better call handling capabilities.• When a party cannot be reached at his/her phone, a user can “park” the call andpage the party to pick up the call.CALL PICK-UPDescription:Phone users can pick up calls ringing on another (single) extension, other (multiple-ringing)extensions, in an Extension Group, on a specific trunk, or in an MCO Trunk Group. Almost anytype of call can be picked up, including DID/DISA calls, network calls, and tone intercom calls.Benefits:• Allows phone users to pick up calls, no matter where they’re ringing, without leavingtheir workstations.Applications:• Customers who need call coverage for unattended stations• Organizations with department structure• Customers who presently have a key system (1A2) operating behind a PABX toprovide group pick-up capability