85RQT8346Troubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chartdo not solve the problem, refer to the “Customer Services Directory” on page 95.The following do not indicate a problem with this unit:To reset this unit PagePowerDisplaysContinued on next page≥Regular disc rotating sounds.≥Poor reception due to atmospheric conditions.≥Image disturbance during search.≥Interruptions in reception due to periodic satellite broadcastingbreaks.≥A sound is heard when the HDD goes into SLEEP mode, oroperations are slow to respond in SLEEP mode.≥Operations do not work due to a poor-quality disc. (Try again using aPanasonic disc.)≥The unit freezes due to one of its safety devices being activated.(Press and hold [POWER Í/I] on the main unit for 10 seconds.)≥When the HDD has been automatically placed in the SLEEP mode(l 10), or the unit is turned on or off, there may be an unexpectedsound. This does not indicate a problem with this unit.To return the channel settingsand clock to the factory preset(No setting)≥Press and hold [CH, W] and [CH, X] on the main unit for about 5 seconds.(Current channel line-up and program listings are cleared.)—To return all the settings otherthan the main ones to the factorypreset≥Select “Yes” in “Restore Default Settings” in the Setup menu.This returns all values in the Setup menus, except for the clock, channel settings, ratings level,and on-screen language, to the default settings.74To reset the ratings level settings ≥While the disc tray is open, press [DRIVE SELECT] to select the DVD drive then press andhold [¥, REC] and [1] on the main unit at the same time for 5 or more seconds.—To restore the unit if it freezesdue to one of the safety devicesbeing activated≥Press and hold [POWER Í/I] on the main unit for 10 seconds. (The settings remain.) —No power. ≥Insert the AC power supply cord securely into a known active AC outlet. 16–18The unit switches to standbymode.≥This is a power saving feature. It can be changed if desired using “Off Timer” in the Setupmenu.≥One of the unit’s safety devices is activated. Press [POWER Í/I] on the main unit to turn theunit on.74—The display is dim. ≥Change “FL Display” in the Setup menu. 76“12:00A” is flashing on the unit’sdisplay.≥After setting the TV Guide On Screen ® system, wait until the clock is downloaded. (Theflashing “12:00A” will change to the current time.)≥If the unit's display does not change to the current time even after waiting, we recommend thatyou set the clock using “Set Clock Manually”.≥If you do not want to use the TV Guide On Screen ® system, set the clock with “Set ClockAutomatically”.—2579Compared to the actual recordedtime, the elapsed time displayedis less.≥The displayed recording/play time is converted from the number of frames at 29.97 frames(equal to 0.999 seconds) to one second. There will be a slight difference between the timedisplayed and the actual elapsed time (e.g., actual one-hour elapsed time may display asapproximately 59 minutes 56 seconds). This does not affect the recording.—The time recorded on the discand the available time shown donot add up.The play time shown for MP3does not agree with the actualtime.≥Times shown may disagree with actual times.≥Even if you delete recorded content from the DVD-R,DVD-R DL, +R or +R DL there is noincrease in disc space.≥Available recording space on DVD-RW (DVD-Video format) or +RW increases only when thelast recorded title is deleted. It does not increase if other titles are deleted.≥More disc space than the actual recording time is used after recording or editing the DVD-R,DVD-R DL, +R or +R DL 200 times or more.≥While searching, the elapsed time may not display correctly.—————“U61” or “U88” is displayed andthe disc cannot be ejected.≥The unit is carrying out the recovery process. Do the following to eject the disc.[1] Press [POWER Í/I] on the main unit to switch the unit to standby.If the unit doesn’t switch to standby, press and hold [POWER Í/I] on the main unit for about10 seconds. The unit is forcibly switched to standby.[2] While the unit is off, press and hold [∫] and [CH, W] on the main unit at the same time forabout 5 seconds. Remove the disc.—Messages/Troubleshooting guide