76RQT9385Troubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chartdo not solve the problem, consult your dealer for instructions.No power.The unit does not turn on pressing [Í].¾ Insert the AC mains lead securely into a known activehousehold mains socket. (> 8, 71)¾ Linked timer recordings with external equipment is in recordingstandby (“EXT-L” on the unit’s display blinks when [Í] ispressed). Press [EXT LINK] to cancel the recording standby.(> 26)The unit switches to standby mode.¾ One of the unit’s safety devices is activated. Press [Í/I] on themain unit to turn the unit on.The power is turned off automatically.¾ If you connected this unit to a “HDAVI Control” compatible TVwith an HDMI cable, or connected this unit to a Q Link-compatible TV with a fully wired 21-pin Scart cable, this unit willbe automatically set to standby mode when the TV is set tostandby mode. (> 40)This unit turns off when the TV input is switched.¾ If connected with an HDAVI Control 4 compatible TV (VIERA)with the “Intelligent Auto Standby” setting activated on the TV,when switching the TV input, the unit will be automaticallyturned to standby. For details please read the operatinginstructions of the TV.The display is dim.¾ Change “FL Display” in the Setup menu. (> 65)“0:00” is flashing on the unit’s display.¾ Set the clock. (> 67)The time recorded on the disc and the availabletime shown do not add up.The displayed time of this unit is different fromthe actual recording time or WMA ([EH69] [EH59])/MP3 recording time.¾ Times shown may disagree with actual times.¾ Available recording space on DVD-RW (DVD-Video format) or+RW increases only when the last recorded title is deleted. Itdoes not increase if other titles are deleted.¾ Even if you delete recorded content from the DVD-R, DVD-RDL, +R or +R DL, there is no increase in disc space.¾ More disc space than the actual recording time is used afterrecording or editing the DVD-R, DVD-R DL, +R or +R DL 200times or more.¾ While searching, the elapsed time may not be displayedcorrectly.The clock is not correct.¾ Under adverse reception conditions, etc., the automatic timecorrection function may not work. In this case, “Automatic” isautomatically turned to “Off”. If re-setting the Auto Clock Settingdoes not work, set the time manually. (> 67)Compared to the actual recorded time, theelapsed time displayed is less.(Only when recording in NTSC)¾ The displayed recording/play time is converted from thenumber of frames at 29.97 frames (equal to 0.999 seconds) toone second. There will be a slight difference between the timedisplayed and the actual elapsed time (e.g., actual one-hourelapsed time may display as approximately 59 minutes 56seconds). This does not affect the recording.“U88” is displayed and the disc cannot beejected.¾ The unit is carrying out the recovery process. Do the followingto eject the disc.1 Press [Í/I] on the main unit to switch the unit to standby.If the unit doesn’t switch to standby, press and hold [Í/I] onthe main unit for about 10 seconds. The unit is forciblyswitched to standby.2 While the unit is off, press and hold [∫] and [CH W] on themain unit at the same time for about 5 seconds. Remove thedisc.Television reception worsens after connectingthe unit.¾ This can occur because the signals are being divided betweenthe unit and other equipment. It can be solved by using a signalbooster, available from audio-visual suppliers. If it is not solvedby using a signal booster, consult the dealer.Status messages do not appear.¾ Select “Automatic” in “On-Screen Messages” in the Setupmenu. (> 65)The grey background does not appear.¾ Select “On” in “Grey Background” in the Setup menu. (> 65)Picture does not appear during timer recording.¾ Timer recordings work regardless whether the unit is on or off.To confirm the timer recording is going to work properly, turn theunit on.The 4:3 aspect ratio picture expands left andright.Screen size is wrong.¾ Use the television to change the aspect. If your television doesnot have that function, set “Progressive” in the Picture menu to“Off”. (> 59)¾ Check the settings for “TV Aspect” in the Setup menu. (> 66)¾ If you connect an HDMI cable, set “Aspect for 4:3 Video” to“16:9” in the Setup menu. (> 66)¾ By setting “Aspect for Recording” to “Automatic”, there is achance that the recording will be made using the wrong aspect.Match the aspect settings to the broadcast when recording.(> 64)¾ Set “Rec for High Speed Copy” to “On”, and set the “Aspect forRecording” to “4:3”. (> 64)It may be possible to adjust the display mode on the TV. Refer toyour television’s operating instructions.The screen changes automatically.¾ When “Screen Saver” in the Setup menu is set to “On”, thedisplay may turn to the screen saver mode automatically ifthere is no operation for 5 minutes or more. (> 66) Press [OK]to return to the previous screen.The following do not indicate a problem with thisunit:≥Regular disc rotating sounds.≥Poor reception due to atmospheric conditions.≥Image disturbance during search.≥Interruptions in reception due to periodic satellite broadcastingbreaks.≥Operations are slow to respond when “Power Save” is set to“On”.≥Operations do not work due to a poor-quality disc. (Try againusing a Panasonic disc.)≥The unit freezes due to one of its safety devices beingactivated. (Press and hold [Í/I] on the main unit for 10seconds.)≥When the unit is turned on or off, there may be an unexpectedsound.PowerDisplaysTV screen and video