Troubleshooting GuidePlayback Issues Sound PageNo sound. • Check the connections and the "Digital Audio Output" settings. 51,60Low volume. Check the input mode on the amplifier if you have connected one.Distorted sound. • Check audio/video (AV) cables. 8 to 10Cannot hear the desired audio • Check if TV is muted. -type. • Check if amplifier is muted. -• Press [AUDIO] to select the audio. 27• Sound is not output while fast-forwarding during chasing playback -and simultaneous record and playback.• Set "V.Surround Sound" in the Audio menu to "Off" in the following cases: 43- When using discs that do not have surround sound effects, suchas Karaoke discs- When playing analog multilingual broadcast recordings• The sound effects will not work when the bitstream signal is output from -the HDMI AV OUT terminal or the DIGITAL AUDIO OUT terminal.• Audio may not be output due to how files were created. (DivX) -• Audio may not be heard when more than 4 devices are connected -with HDMI cables. Reduce the number of connected devices.• When the DIGITAL AUDIO OUT terminal is used for audio output 55and the unit is connected to the television with an HDMI cable, set"HDMI Audio Output" to "Off" in the Setup menu.• Depending on the connected equipment, the sound may be distorted -if this unit is connected with an HDMI cable.Cannot switch audio. • You cannot change the audio type when a DVD-R, DVD-R DL, DVD- -RW (DVD-Video format), +R, +R DL, or +RW disc is in the disc tray.• You cannot change the audio type when playing a recording of an 20,22,analog multilingual broadcast on a DVD-R, DVD-R DL, DVD-RW 51(DVD-Video format), +R, +R DL or +RW disc. You can select "Main"or "Secondary Audio Program (SAP)" in "Multi-channel TV Sound(Analog)" in the Setup menu before recording.• Only one language channel is recorded from digital multilingual 20,22broadcasts, so you will be unable to change languages during playback.• You have used a digital connection. Set "Dolby Digital" to "PCM" or 52,60connect using an audio cable (analog connection).• There are discs whose audio cannot be changed due to how the -disc was created.Playback Issues Operation PagePlay fails to start even when • Insert the disc correctly with the label facing up. 7[~ PLAY] is pressed. • Ensure disc is for the correct DVD-Video region number, and is not CoverPlay starts but then stops defective.immediately. • The disc is dirty. 63• You tried to playa blank disc or a disc that is unplayable on the unit. 62,63,65• When recording to DVD-RAM using EP (8H) mode, play may not be 50possible on DVD players that are compatible with DVD-RAM. In thiscase use EP (6H) mode.• You cannot play discs during DV camcorder recording. -• If playing DivX VOD content, refer to the homepage where you 29purchased it. (DivX)Audio and video momentarily • This occurs between playlist chapters. -pause. • This occurs as scenes change during Quick View. -• liD mI!IIlmages and audio may be interrupted momentarily 20when play reaches the point where the recording passes from the firstlayer to the second.DVD-Video is not played. • You have set a ratings level to limit DVD-Video play. Change this settinQ. 49RQT9046