Frequently Asked Questions100 For Fax Advantage assistance, call 1-800-435-7329.Answering deviceI cannot retrieve recorded messages from aremote location.L Press the remote operation ID correctly andfirmly (page 77).Messages in the mailbox do not play back.L The mailbox password is wrong. Enter thecorrect password.– For mailbox 1 password, see feature #51(page 91).– For mailbox 2 password, see feature #52(page 91).The other party complains that they cannotleave a voice message.L The memory is full. Erase unnecessarymessages (page 75, 76, 81).While operating the answering device fromthe handset, the remote operation stops andthe unit starts to ring.L Someone is calling you from outside.Press {{{{TALK}}}} or {{{{SP-PHONE}}}} to answerthe outside call.I cannot operate the answering device withthe handset.L Someone is operating the answering device.L You are too far from the base unit. Movecloser to the base unit.If a power failure occursL The unit will not function.L The unit is not designed for makingemergency telephone calls when the powerfails. Alternative arrangements should bemade for access to emergency services.L Fax transmission and reception will beinterrupted.L If the delayed transmission (feature #25,page 89) is programmed and the start time ispassed during a power failure, transmissionwill be attempted soon after power isrestored.L If any fax documents are stored in thememory, they will be lost. When power isrestored, a power down report will be printedout stating which contents in the memoryhave been erased.
